Patients Recall

Regular monitoring and maintenance are very important to your oral health and hygiene. We have a recall policy in place as follows: 

  • We record every treatment done and doctor’s consultation notes in your patient folder on our system.
  • According to your treatment needs, we recommend a recall period (e.g. 6 months or 12 months).
  • Our customer service will recall you via your preferred communication channel and to schedule a dental appointment.
  • We shall remind you the date and time before the scheduled appointment.